The quote from the title is from Hans-Georg Gadamer, a philosopher who studied hermeneutics - the art of interpretation and understanding.
Gadamer's point, is seems, is that it is the nature of genuine conversation that it takes you somewhere you didn't intend to go beforehand. And once you are there, the conversation reveals a new understanding that belongs to no one (no single person). Rather, the understanding is a creation that is realized only in its sharing.
realized only in its sharing.
This is a very very radical stance - that something is only real if and only if it is shared. This flips most communication strategies on their head. Most communication strategies are strategies for getting the message out. We have the understanding ... now let's drill it into the masses (e.g., our family, our friends, our employees, our clients, our customers, our audience, etc.). How different would our approach to communicating be if we took Gadamer's insight to heart?
In order to have the conversation we intended to have we must steer the conversation, dampen our sensitivity to shifts in emotions and moods, and only listen for what we want to hear. But this doesn't necessarily generate understanding. In order to generate understanding, we must have the conversation that "wants" to happen, so to speak, instead of the conversation we want to happen.
To generate understanding, our listening must be sensitive and open and this demands from us a higher level of authenticity and presence in the conversation. Leadership, coaching, and design occurs within a conversation and can only be effective when it is a genuine conversation.
Take care,
-Steve




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